Welcome to the support page for UKGF Contractor Jobs.

This page explains how to get help, report issues, and contact us regarding the app.

About UKGF Contractor Jobs

UKGF Contractor Jobs is a mobile application designed for approved UK Glassforce contractors to manage their assigned jobs efficiently, including:

• Viewing and managing allocated jobs
• Marking attendance for SLA tracking
• Uploading photos and job evidence
• Completing risk assessments
• Submitting completion, follow-up, and recall forms

Access to the app is provided by UK Glassforce Ltd and requires an authorised contractor account.

Getting Help

If you are experiencing issues with the app, or have questions or feedback, please contact us using one of the methods below.

We aim to respond to all support requests as quickly as possible during normal business hours.

Contact Information

Technical Support Email
Email: george@inchecksoftware.com

Operational Support Email
Email: support@ukglassforce.co.uk

Telephone
Members Hotline: 0800 393 827
Not A Member? Need Help? 0844 357 1601

Postal Address
UK Glassforce
1299-1301 London Road
Leigh On Sea
Essex
SS9 2AD

(This information is provided to comply with applicable consumer and app-store regulations.)

Common Issues

Before contacting support, you may wish to check the following:

• Ensure you are using the latest version of the app from the App Store
• Confirm your login credentials are correct and your account is active
• Check that your device has an active internet connection
• Allow camera and photo permissions if uploading images

If the issue persists, please contact support with a brief description and, if possible, screenshots.

Account & Access Issues

• Contractor accounts are created and managed by UK Glassforce
• If you believe your access should be enabled or updated, please contact UK Glassforce directly
• Lost or locked accounts can be reset by our support team

Bug Reports & Feature Requests

We welcome feedback to improve UKGF Contractor Jobs.

When reporting a bug, please include:

• Your device model and iOS version
• App version number
• Steps to reproduce the issue

Feature requests can be submitted by email and will be reviewed by our product team.

Privacy & Data

UKGF Contractor Jobs processes data only for operational purposes related to job management and contractor workflows.

For information on how data is handled, please refer to the UK Glassforce privacy policy or contact us directly.

Legal

UKGF Contractor Jobs is operated by UK Glassforce.

All trademarks, logos, and brand names are the property of their respective owners.